We are seeking a highly experienced and motivated Senior Project Manager to lead a large-scale rollout of a new point-of-sale (POS) system. This is a critical role that will involve overseeing all aspects of the project, from strategy and planning to execution and delivery. The ideal candidate has a proven track record of successful POS implementations across multiple locations, preferably on a national scale.
Responsibilities:
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Project Strategy & Planning:
- Develop and manage the overall project plan, including timelines, budget, resources, and risk mitigation strategies.
- Define project scope, objectives, and success criteria in collaboration with stakeholders.
- Establish clear communication and reporting mechanisms.
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Implementation & Delivery:
- Oversee the end-to-end implementation of the new POS system, including hardware and software components.
- Coordinate site installations, ensuring timely and efficient deployment.
- Manage relationships and performance of third-party vendors involved in the rollout.
- Troubleshoot and resolve implementation challenges and roadblocks.
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Stakeholder Management:
- Effectively communicate project updates, risks, and issues to key stakeholders across the organization.
- Build strong relationships with internal teams (operations, IT, training, etc.) and external partners.
- Ensure alignment and buy-in from all stakeholders throughout the project lifecycle.
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Enablement & Training:
- Collaborate with training teams to develop and deliver comprehensive training programs for end-users on the new POS system.
- Create supporting documentation and resources to facilitate a smooth transition for staff.
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Quality Assurance & Optimization:
- Conduct thorough testing and quality assurance checks to ensure the POS system meets all requirements and performs optimally.
- Identify opportunities for process improvement and optimization post-implementation.
Qualifications:
- 10+ years of Project Management experience.
- 5+ years of retail industry experience.
- 2+ years of proven experience in managing large-scale POS system implementations.
- Deep understanding of POS hardware and software technologies.
- Demonstrated expertise in project management methodologies.
- Excellent communication, interpersonal, and presentation skills.
- Strong problem-solving and decision-making abilities.
- Ability to travel frequently to various locations across the country.
